Motivation Information
 
Web World-SuperSite

The Art of Wastebasketry


Are your filing cabinets stuffed so full that it's difficult to retrieve and file papers? If you're like 80% of the people in the audiences to whom I speak, your answer is "Yes." "Are there things in your filing cabinet you could probably throw out?" Most once again answer "Yes." So what's the problem?

Certainly a major stumbling block is time. Some may say cleaning out the filing cabinet won't make you money. My response is "Really?" Research shows the average person spends 150 hours each year looking for misplaced information. What would happen to your bottom line if you added that time to getting new customers or selling new products or services to old customers?

Frequently people say to me "It never fails. Every time I throw out something, I need it the next day." To which I reply, "Can you give me an example?" Mostly I get silence. Determine whether you want to keep each piece of paper at all by asking yourself these "Art of Wastebasketry?" questions:

1. Does this require any action on my part? Just because you receive information-even if it's from your boss-doesn't mean you need to keep it! If it doesn't require action, file it or toss it right away! If it's just an FYI, read it and toss.

2. Does this exist elsewhere? Is it in the library? Do you know an expert on the subject who'd be certain to have more complete information if you really needed it? Is the original filed elsewhere? Is it necessary to keep a hard copy if it already exists in the computer?

3. Is this information recent enough to be useful? Today, information becomes outdated very quickly. Would you want a customer to decide whether or not to choose your services based on a three-year-old brochure? The information in a 6-month-old magazine article about computer software has undoubtedly been superseded, as has a downloaded product review from an on-line service. In many cases, it is more appropriate to keep track of the source of the information, so you can get the latest version, rather than keeping the information itself.

4. Can I identify specific circumstances when I'd use this information? Usually, "just in case" is not good enough! Files labeled "Miscellaneous" are of little value, because there's nothing to trigger you to look there. If you can't identify how you'd use the information - at least well enough that you can file it for future reference, it's unlikely that you'd remember you have it, let alone be able to find it later.

5. Are there any tax or legal implications? Here's where "just in case" works. Unfortunately, we're frequently required to resurrect paper that we'd much rather have forgotten. Sometimes, having outdated information in your files can create unnecessary problems. A client of mine was sued. When the company's files were subpoenaed, the prosecuting attorney found my client's unsigned contract proposal, and used it to prove wrongful intent. My client lost the suit and had to pay $147,000. Had the files had been properly cleaned; I don't believe that would have happened.

If you answer "No" to all the above questions, but are still not comfortable throwing something away, ask one last question: 6. What is the worst possible thing that could happen if I didn't have this information?

If you can live with your answer, toss it - and live happily ever after. For years I have orchestrated "File Clean-Out Days" with companies. I used to live in fear that someone would come back to me afterward with a horror story of something we threw out, and they needed later. In 20 years, it's never happened!

Recently a woman told me that one of the big frustrations in her advertising company was staff spending time looking for materials from client projects years' prior. I suggested a plan. Why not establish a company policy that "We keep client materials for three years." At the end of each year, you send a letter to the client saying "We have the following materials from the project we did together. Our policy is to keep client materials for three years. If we don't hear from you in 60 days, the materials will be destroyed." What's the worst possible thing that could happen? Four possibilities than I can think of. (1) You won't waste valuable time looking for something that brings back nothing to the company, (2) Your policy makes you look very professional, or (3) Your letter reminds the client of your availability, and you get a new contract! Who says using your wastebasket doesn't make money? And (4), somebody somewhere probably has it anyway - in spite of our best efforts!

© Barbara Hemphill is the author of Kiplinger's Taming the Paper Tiger at Work and Taming the Paper Tiger at Home and co-author of Love It or Lose It: Living Clutter-Free Forever. The mission of Hemphill Productivity Institute is to help individuals and organizations create and sustain a productive environment so they can accomplish their work and enjoy their lives. We do this by organizing space, information, and time. We can be reached at 800-427-0237 or at www.ProductiveEnvironment.com


MORE RESOURCES:

SCarolina has players-only meeting over motivation
SportingNews.com - 1 hour ago
Garcia says most of the players talked about getting their motivation back for a bowl game after a 56-6 loss to Florida, followed by a 31-14 loss at Clemson ...
SCarolina's Garcia relishes shot as bowl starter SportingNews.com
all 10 news articles


Boston Globe

Matt Cassel serves as an example of perseverance and motivation
Fairfield Minuteman, CT - 5 hours ago
During a recent Thursday night game against the New York Jets in Foxboro, Mass., New England Patriots quarterback Matt Cassel had a little bit better than ...
Playoffs: Play your regulars HeraldNet
Week 13 in Preview Curtain Descending on the Patriots’ Hopes New York Times
Performance shows QB Matt Cassel not quite there Boston Herald
all 1,226 news articles


Washington Post

Pistons' Wallace uses technical foul as motivation
The Associated Press - Dec 3, 2008
Sometimes he even uses them as motivation. After being hit with a technical with 15 minutes remaining, Wallace scored 17 points, including three 3-pointers ...
Iverson, Wallace lead Pistons past Spurs SportingNews.com
all 469 news articles


SkySports

Facing Raiders on national TV will serve as motivation Thursday
San Diego Union Tribune, CA - Dec 2, 2008
And while they technically do, they also are searching for other reasons to be up for Thursday night's game against Oakland (and the three that follow it), ...
Pickin' & Grinnin': Lucky or not, if it ain't broke, don't rewrite it Fort Worth Star Telegram
all 371 news articles


SkySports

Hoya: I trained for 'King Kong'
Philippine Star, Philippines - 4 hours ago
AP LAS VEGAS – There’s no greater motivation for Oscar dela Hoya than Manny Pacquiao himself. Not his family or his team, not everything that’s been said ...
Video: De la Hoya v motivated Virgin Media Sport
Oscar De La Hoya on his motivation for fighting Manny Pacquiao Doghouse Boxing
SecondsOut Debate: De La Hoya vs. Pacquiao SecondsOut
Sportingo - Manila Bulletin
all 606 news articles


Lutcher finds motivation in early-season loss
2TheAdvocate, LA - 8 hours ago
While winning is a tonic that cures the ills for most teams, losing has provided the perfect motivation for the Bulldogs, who host Cecilia (10-2) at 7 pm ...


Improving motivation and retention of health professionals in ...
7thSpace Interactive (press release), NY - 3 hours ago
The authors undertook a systematic review to consolidate existing evidence on the impact of financial and non-financial incentives on motivation and ...


CR Washington senior ramps up his motivation
DesMoinesRegister.com, IA - 11 hours ago
By TOMMY BIRCH • tbirch@dmreg.com • December 4, 2008 A collage of state meet photos and one question provide all the motivation John Sevier needs as the ...


The San Diego Chargers Lack Motivation to Win
Bleacher Report, CA - 18 hours ago
But AJ Smith either forgot or never actually considered that even though you're dealing with professional players, man management and motivation are key ...


Phones Review

T-Mobile Workplace Motivation Report: Which type are you?
Phones Review, UK - 4 hours ago
The T-Mobile Workplace Motivation Report is a report which details that despite the recent economic financial grey cloud, office jokers and pranksters are ...

Motivation - Google News

home | site map
© 2006